Shipping & Returns

We ship with CTT and there partners. Due to the current situation it could come to deliver delays.

SHIPPING RATES
1. SHIPPING COSTS:

PORTUGAL Domestic Shipping
4,00 € (delivery time 1-4 days)

EUROPE
8,00 € (delivery time 4-8 days)

REST OF WORLD (exapt USA & Canada)*
15,00€ (delivery time 4-14 days)

USA & CANADA
20,00 € (delivery time 4-14 days)

All our prices indicated are in Euro including the legal VAT (23%).
For non-EU countries we prepare an invoice without VAT (prices in our onlinestore include the 23% VAT) on which you have to pay tax and duty while importing. Those are levied by the responsible customs office. For further information, please contact your responsible customs office.
RETURNS

Thank you for ordering at our online shop. We hope the garments you’ve chosen will be among your favorite’s soon. Nevertheless if you are not satisfied with any product, you have the chance to return it within fourteen (14) days after delivery date.

Please contact us beforehand in the event of a return and send us an email to info@vality-clothing.com. We will send you a return-form and assist you with everything you need.

Make sure you follow the instructions:

Pack the article + delivery note according to our terms into the parcel
Send package with a delivery service of your choice and at your own expense to:
Vality – clothing
Marco Gorzel
Rua de Sao Vicente 3, 1V
2655-333 Ericeira
Portugal
The goods will be refunded to your account after your return has been processed

Please note following terms for a return:

The products were only tried to check the right size, but they must not have been used or laundered. The product is in the undamaged original packing (a carefully opened package is not considered as damaged). The product is complete (including all labels). A filled return–form is included

Returns harm the environment, are expensive and led to higher shipping costs for all customers in the past. Therefore, we ship orders within EU-countries for free but don’t bear the costs for returns. The refund can take up to fourteen (14) days from receipt of your package.